‎Smart Switch | Samsung Members Community

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Ni3Y

Active Level 5

last edited

05-2-2021 02:15 PM

in

Galaxy S

Will my data be lost if i update phone using smart switch

Selected Answer
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OptimusPrime108
Expert Level 5
05-2-2021 02:33 PM

in

Galaxy S
Yes if you are installing firmware. Take a back up first.
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chitti1998
Expert Level 2
05-2-2021 03:16 PM

in

Galaxy S
No it won't loss the data if you update using smart switch. I update my firmware everything with smart switch.
Selected Answer
A
Abhishek13892
Expert Level 3
05-2-2021 03:10 PM

in

Galaxy S
You can use Laptop/PC for update and for that you need to download smart switch for mobile as well as pc. I am giving you link by which you download smart switch app.

For Mobile

https://play.google.com/store/apps/details?id=com.sec.android.easyMover

For Laptop/PC

https://www.samsung.com/in/support/smart-switch/

1- you phone should connect with pc/laptop via Usb cable
2- you pc/laptop has separate internet connection not with phone whom you are updating
3- By opening the smart switch app in pc/laptop will show your mobile phone, there below that you can see if update available for your phone
4- If available, you can download and install

Accept me as solution by clicking on 3 dots on my comment if I have given you right solution 🙏🙏🙏
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R
Ravi0883
Expert Level 5
05-2-2021 02:44 PM

in

Galaxy S
No your Data will be not lost but it is advisable to back up your data.
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Sidhabhi
★★
05-2-2021 02:45 PM

in

Galaxy S
No, but always advisable to take back up of your data when going for major upgrades
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Abhishek13892
Expert Level 3
05-2-2021 03:09 PM

in

Galaxy S
No, You will not loose your data if you install software through Smart Switch, but for precaution you just take backup of your data through Smart Switch

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