I have s26 ultra, all apps are upto date and software is also updated.
I have enabled edge panel advance customisations from home up edge panel module -
I have enabled Integrated panel which is supposed to combine apps, contacts and shortcuts is single edge panel without the need to swipe.
I am able to add apps and contacts but there are no shortcuts to add. Can someone help here? Is this a bug?
itzyourcbtgplayz
Active Level 7
05-4-2026 01:47 AM
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itzyourcbtgplayz
Active Level 7
05-4-2026 01:48 AM
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cs_member10
Moderator
05-4-2026 03:00 PM
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Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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saksham1990
Active Level 1
05-4-2026 07:53 PM
in
Issue Summary:
The HoneySpace backend (specifically the TaskListRepository in com.sec.android.app.launcher) fails to render the 'Shortcuts' list if there is a cross-profile package mismatch.
Technical Root Cause:
In One UI 8.5, the TaskListRepository.toGroupedTaskItems method attempts to fetch app metadata for all indexed shortcuts. When it encounters a package that exists in the Work Profile but is not installed in the Personal Profile (e.g., com.microsoft.teams), the system throws an android.content.pm.PackageManager$NameNotFoundException.
The repository fails to handle this exception gracefully, causing the UI rendering coroutine to terminate and return a blank list.
Relevant Log Snippet:
W HoneySpace.Unity.TaskListContainer: android.content.pm.PackageManager$NameNotFoundException: com.microsoft.teams
at com.samsung.app.honeyspace.edge.edgecommon.utils.PackageManagerHelperKt.getAppLabel(PackageManagerHelper.kt:287)
at com.honeyspace.edge.unitypanel.setting.data.repository.TaskListRepository.toGroupedTaskItems(TaskListRepository.kt:115)
Verification:
I confirmed this by installing the 'missing' apps into my Personal profile, which immediately allowed the Shortcuts list to populate.
I will submit the formal error report via the Samsung Members app as requested, but please ensure this specific stack trace is forwarded to the One UI Home / Edge Panel development team as it is a clear regression in cross-profile data handling.