‎Secure folder | Samsung Members Community

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AmarnathKP

Beginner Level 2

last edited

04-7-2022 10:43 AM

in

Unable to move the contents from whatsapp folder to secure folder

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Sidhabhi
★★
04-7-2022 11:01 AM

in

Galaxy S
Move those images to other folders like camera folder and then try.
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A
Ab_Heartsy
Expert Level 3
04-7-2022 11:43 AM

in

Galaxy S
It won't happen coz, that's a security feature secure folder.
1) move whatsapp files to a separate new folder on the phone
2)then from that new folder move to the secure folder.
That's how it works ☺️
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cs_member8
Moderator
04-16-2022 08:24 AM

in

Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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