‎S23 network issue | Samsung Members Community

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Amit23sds

Beginner Level 2

last edited

05-1-2025 01:50 PM

in

S23 not work dual 5g network after update .Sim one airtel work 5g but Sim 2 Jio work only 4g network. But before the update work 5g network.

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karanLimbad
Active Level 3
05-1-2025 01:54 PM

in

Galaxy S
You can try phone restart or re inject sim .. and try again bro..
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goodthings
Expert Level 5
05-1-2025 02:37 PM

in

Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
05-1-2025 02:37 PM

in

Galaxy S
Your's most welcome to here.
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AmitDal
Beginner Level 2
05-1-2025 03:00 PM

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Galaxy S
S23 ultra VoNR voice over 5g is not supporting.
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cs_member10
Moderator
05-2-2025 04:12 AM

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Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-connectivity/

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support
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