‎S23 Network issue | Samsung Members Community

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Mfaizyyy

Active Level 4

last edited

01-21-2026 06:36 AM

in

I have observed consistent network connectivity issues, specifically with 5G and 4G networks, on both my Galaxy S23 and S20 FE devices since their initial use. In contrast, a Xiaomi device I own maintains a stable 5G connection in the same location. I am uncertain if this issue is prevalent across all Galaxy devices. Do you have any potential solutions to address this?

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18iw89475x9a
Active Level 1
01-21-2026 06:39 AM

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Galaxy S
0uk7😂b358😂x
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Shivnaresh30
Active Level 5
01-21-2026 08:06 AM

in

Galaxy S
• Reset network settings on both phones
• Set preferred network to 5G/4G Auto
• Disable 5G only and test
• Update software & carrier settings
• Try another SIM / same SIM in different slot
• If issue persists, visit Samsung service (antenna/modem tuning)

If this helps, you can mark it as a solution by tapping the three dots on my reply and selecting 'Accept Solution'.
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Mfaizyyy
Active Level 4
01-21-2026 08:11 AM

in

Galaxy S
These troubleshooting steps already done but seems samsung needs to work on network improvement.
It always flactuat in strong 5G network area, it keep switching 5G and 4G
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goodthings
Expert Level 5
01-21-2026 10:56 AM

in

Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
01-21-2026 10:56 AM

in

Galaxy S
You're welcome to here.

title:

S23 Network issue

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