title:

S10 Lite

(Post creation time:  

03-16-2020 09:47 AM

)

2211 Views

R

Rockstar7

Active Level 3

last edited

 

03-16-2020 09:47 AM

 

in

 
@Samsung_IN Is there an issue with the Samsung S10 lite At the brightness level of almost 10%, i see a greenish/yellowish  light on the top right of the screen, when my screen is grey(dark mode). I noticed it after the latest update. No issues at the lowest brightness and any other level apart from that. Why is it so?
  • R

    Rockstar7

    Active Level 3

    03-16-2020 11:16 AM

     

    in

     
    why is is so ?? is it an software issue

    0 likes

  • R

    Rockstar7

    Active Level 3

    03-16-2020 03:33 PM

     

    in

     
    yes i felt it too
    **bleep** it is a irritating me

    0 likes

  • C

    cs_member9

    Active Level 7

    03-18-2020 06:14 AM

     

    in

     

    Dear Samsung Member,

    Greetings from Samsung Customer Support!

    Kindly perform the below mentioned quick steps:

    1) Check the device in safe mode:
    Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
    Note: To exit safe mode, restart the device.

    2) Update software(if available):
    Settings >Software update > Download and install > Check for software update (If available) > Download update > Install now.

    If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):-
    Samsung Members App > Feedback > Error Report > Attach log file.

    Thank you for writing to Samsung.

    Warm regards,
    Samsung Customer Support

    0 likes

    H

    Haewo

    Active Level 3

    04-3-2020 06:06 PM

     

    in

     

    This is a widespread issue on s10 lite, update team should look into this.

    0 likes

  • S

    SiddharthCS

    Active Level 3

    04-14-2020 02:21 AM

     

    in

     
    Hi mate, I facing the similar issue from yesterday on my S10 Plus. When night mode was enabled it was slightly greenish color instead of black.

    0 likes

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