title:

Request to Developer Team

(Post creation time:  

12-8-2023 03:54 AM

)

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Sandip_119

Active Level 5

last edited

 

12-8-2023 03:54 AM

 

in

 
I am using s21 fe 888 Device । Iss Device mein powerful Prosessor hone ke bad bhi just 30 minutes free fire max game khelne ke bad itna jada lag or frame drop dekhne ko milta hai keya batau 😭 । Please iss device ko gaming ke liye thoda stable and optimise karo it's my humble request 🥹🥹
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      Legendary_Fool

      Active Level 4

      12-8-2023 03:56 AM

       

      in

       
      Just play under a fan bro it will be fine...sd 888 has a heating issue...which i don't think you will be able to opti.ise with software update...because it is hardware related...
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      Bhavyanth

      Active Level 6

      12-8-2023 03:59 AM

       

      in

       
      Yes bro your right coz even if I use my mobile in a room with the fan turned off my s21FE turn really hot after 15-20 just like us s21FE also needs some air to breath 😂

      0 likes

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      Livealone

      Active Level 10

      12-8-2023 04:17 AM

       

      in

       
      I have exynos version and didn't face such issues till now.

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    • C

      cs_member10

      Moderator

      12-9-2023 02:58 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your concern, we would request you to kindly perform the following steps to resolve your issue.
      However, we are taking your valuable feedback regarding this.

      Kindly check the space on your device:
      Path: Settings > Battery and device Care > Storage
      To improve the device performance there should be sufficient space.

      Kindly check the RAM in your device:
      Path: Settings > Battery and device Care > Memory
      The device's RAM should be free to improve performance. So clear the RAM once a day.

      Clear app cache through Device care:
      Tap on Settings>Device Care> Storage> Clean Now.

      The clear cache memory of a particular application:
      Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

      Is there any unnecessary application running in the background?
      Kindly close the background running applications in the device (Tap the left side key & close the background running application).

      Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

      Kindly check if you are using a memory card on your device.
      If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

      Step 1: Before removing the memory card, first, unmount it for safe removal.
      On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
      Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

      Step 2: Pull out the tray gently from the tray slot.
      Step 3: Remove the memory card.
      Step4: Insert the tray back into the tray slot

      Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
      Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

      If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

      You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

      Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

      You can reset your device by following the steps from the below link.
      https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

      If the issue still occurs please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

      Warm Regards,
      Samsung Customer Support

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