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Quick panel lag
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06-6-2026 11:54 AM
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cs_member10
Moderator
06-7-2026 09:35 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your lagging issue.
● Check app cache: Settings > Device care > Storage > CLEAN NOW.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
Regarding your other issue of device overheating, we want to share some troubleshooting steps to resolve the issue:
▶ Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
▶ Decrease the screen brightness; If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.
▶ Close background running apps: When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all applications, not in use.
▶ Uninstall the unnecessary apps: Too many apps installed on the device may cause the device heating issue. Uninstall the unnecessary apps if not using them.
▶ Long duration of graphics-intensive gaming sessions: The long duration of graphics-intensive gaming sessions may cause a heating issue.
▶ Usage of the mobile phone when charging: Usage of the mobile phone when charging may cause a heating issue. So, we recommend you avoid the usage of your mobile phone while charging.
▶ Update device software: Settings >> Software update >> Download and install>>Check for software update >> If Software update available>>Download>>Downloading updates>>Install now.
In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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