Query regarding Galaxy Store App Crashed

Once restart the mobile and try again

I tried like that and the problem was solved

Ok clear cache of the app

Bro i have an solution for this use smart tutor and try to contact helpline they will ask for mobile screen access give them access they will solve

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to follow the guideline below:

Make sure that you have a strong and stable internet connection on your device, we recommend using a Wi-Fi network.

1. Go to the Settings of your phone > Apps > Galaxy Store (App info) > Storage > Clear Cache and Clear Data > confirm.
2. Go back to App info > More (3 vertical dots, top-right corner) > Uninstall updates > Confirm.
3. Exit the device settings and go in the main app of Galaxy Store > allow and give all required permissions > Update.

If it does not solve your issue, please contact us back with the following details:

- Screenshot of the error message.
- Log files of your device.

The log files contain significant information that could help us with an investigation and would provide us with the necessary details to find a solution to this situation you encountered.

To extract the log files of the device, please follow the steps below:
Galaxy Store > Three Lines (Menu) > Settings > Contact Us > Error Reports > Check Send system log data > Submit.

If you encounter any other unexpected situation and have any further queries, please contact us again with following steps.
Galaxy Store - Three dots - Settings - Contact us - Send feedback.

Warm Regards,
Samsung Customer Support