‎Poor Camera Performance after Oct 2nd Security Patch

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rojon

Active Level 7

last edited

11-11-2020 01:52 PM

in

Facing poor camera performance on S10 Lite after the second October security patch update. Issue with focus and details are lost. Anyone else facing these issues ?

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chaitu197
Active Level 7
11-11-2020 04:44 PM

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Galaxy S
yes , me too
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leelakarthik
Active Level 4
11-12-2020 06:05 AM

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Galaxy S
feeling the same, over sharp images
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shubhsharma180
Active Level 5
11-12-2020 12:42 PM

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Galaxy S
i have only one issue with camera that is color shifting issue with red color mostly in all situation except the natural daylight images this issue i think with it's hardware not software otherwise it will be solved
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rojon
Active Level 7
11-13-2020 08:32 AM

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Galaxy S
Yeah that's right. Happens for me too. However I don't think its an hardware issue. The S10 lite is equipped with a Sony IMX586 sensor which is the same as the one found in oneplus 8t .
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shubhsharma180
Active Level 5
11-13-2020 09:55 AM

in

Galaxy S
if you right then i think samsung should provide a update for this issue
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cs-member13
Expert Level 4
11-20-2020 01:15 PM

in

Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-

1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Samsung_Support3
Moderator
11-21-2020 08:05 PM

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Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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Samsung_Support1
Moderator
12-8-2020 03:00 PM

in

Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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title:

Poor Camera Performance after Oct 2nd Security Patch

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