title:
Notification bar bug
(Post creation time:
05-18-2024 01:36 PM
)
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unknown_s
Expert Level 5
05-18-2024 02:37 PM
in
marshll
Active Level 1
05-18-2024 04:17 PM
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cs_member10
Moderator
05-19-2024 05:44 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps you no longer use, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Reset app preferences: Settings > Apps > More option > Reset App Preferences.
Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/
If the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
Sáyân15
Expert Level 5
05-19-2024 06:14 AM
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marshll
Active Level 1
05-19-2024 05:55 PM
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mayankmeena
Beginner Level 2
05-19-2024 05:40 PM
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marshll
Active Level 1
05-19-2024 05:56 PM
in
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