title:
Not supported hdr content
(Post creation time:
10-10-2023 02:54 PM
)
686 Views
I
imadi_official
Active Level 4
My Galaxy S21 FE is not supporting hdr video.In youtube it gets yellowish tone when I am playing any hdr content. What is the solution of it???? Please give me some solution of this problem.
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Communicator
Active Level 10
10-10-2023 03:17 PM
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Arvis_04
Active Level 8
10-10-2023 03:31 PM
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imadi_official
Active Level 4
10-11-2023 05:24 AM
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Arvis_04
Active Level 8
10-10-2023 03:34 PM
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imadi_official
Active Level 4
10-11-2023 07:44 AM
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cs_member10
Moderator
10-11-2023 09:33 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query regarding the HDR content, kindly confirm the video you are playing supports HDR and is available in HDR, also make sure you set the appropriate resolution on Youtube.
If the issue still persists after checking the above conditions then kindly share the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support.
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imadi_official
Active Level 4
10-11-2023 09:48 AM
in
This video is available in hdr on youtube.When I am playing this video,my display becoming pale yellowish colour.No natural colour showing.
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SUSANTA3
Active Level 5
01-10-2024 07:12 PM
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imadi_official
Active Level 4
01-13-2024 12:42 PM
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