title:
Multi touch problem
(Post creation time:
08-4-2025 02:11 PM
)
272 Views
It cannot register multi touch properly. I notice the issue whil playing game
I downloaded those multi touch tester and if I put my left thumb and 2 fingers from my right hand then place them on the screen at the same time, it does not always register 3 touches. If you move your fingers then it will.
Anyone have this issue?
Could it be another app that is causing the issue?
Faulty screen?
I downloaded those multi touch tester and if I put my left thumb and 2 fingers from my right hand then place them on the screen at the same time, it does not always register 3 touches. If you move your fingers then it will.
Anyone have this issue?
Could it be another app that is causing the issue?
Faulty screen?
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cs_member10
Moderator
08-5-2025 03:23 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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goodthings
Expert Level 5
08-5-2025 04:34 PM
in
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goodthings
Expert Level 5
08-5-2025 04:35 PM
in
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