‎Mobile data issue | Samsung Members Community

S0

shri--07

Active Level 2

last edited

04-14-2025 04:06 PM

in

Hello,

My issue is that whenever i go out of wifi range,

My mobile data doesn't connect automatically.

I need to turn on off airplane mode

Any solutions?

0 likes

R
RAJSINGH
Active Level 7
04-14-2025 04:08 PM

in

Galaxy S
Model dear
R
RAJSINGH
Active Level 7
04-14-2025 04:09 PM

in

Galaxy S
With all details pls share
S0
shri--07
Active Level 2
04-14-2025 04:10 PM

in

Galaxy S
Samsung s25 ultra
0 likes
C
cs_member10
Moderator
04-15-2025 03:58 AM

in

Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-connectivity/

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support
0 likes