‎Issues with the latest update | Samsung Members Community

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akshay1722

Active Level 1

last edited

12-17-2020 06:22 AM

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I'm using S10E ,recently I've updated my phone with the latest update from then I'm facing issues with the phone,

-Issues with the operating speed ,its lagging

-Overheating

-finding issues with the samsung wireless headphones connectivy and the sound got decreased suddenly

I never faced such issues earlier, is there anyone facing same issues ?

How can i resolve this issue ?

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nalayakmusafir
★★
12-17-2020 06:23 AM

in

Galaxy S
These are software issues. Are you on Android 11 Beta Program?
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akshay1722
Active Level 1
12-17-2020 06:26 AM

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Galaxy S
no its showing Android 10 only attached FYR
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creativemobster
Active Level 7
12-17-2020 06:58 AM

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Galaxy S
go to recovery and clear the cache it will solve ypur issue
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cs-member13
Expert Level 4
12-18-2020 04:26 PM

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Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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