title:

Gps Signal lost while navigation

(Post creation time:  

07-31-2024 04:02 PM

)

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Sanju7533

Active Level 1

last edited

 

07-31-2024 04:02 PM

 

in

 
While navigating in Google map initially it will work,. But when the screen is turned off, it will say GPS SIGNAL LOST. power saving mode is not turned on.
  • C

    cs_member10

    Moderator

    08-1-2024 04:45 AM

     

    in

     

    Dear Samsung Member,

    Greetings from Samsung Customer Support!

    As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

    Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

    Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

    Warm Regards,
    Samsung Customer Support

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