title:

Good Lock - Task Changer

(Post creation time:  

08-23-2024 02:42 PM

)

338 Views

V

vijay_sekar

Active Level 3

last edited

 

08-23-2024 02:42 PM

 

in

 
I have choosed the stack as Task Changer and it won't work sometimes.
It might be a bug in that or I have to change any other setting.
Attached the screenshot for that bug/concern. 

image


image


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      Selected Answer

      C

      cs_member10

      Moderator

      08-27-2024 02:46 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

      Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

      Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

      Warm Regards,
      Samsung Customer Support

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    • V

      vijay_sekar

      Active Level 3

      08-28-2024 01:57 AM

       

      in

       
      Issue has been resolved.
      I put the Home Up app to deep sleep. That caused the issue.

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