title:
Gmail Notifications bug
(Post creation time:
03-11-2021 11:45 AM
)
1522 Views
AU
Anonymous User
Beginner Level 1
Is anyone facing issues with Gmail Notifications on lockscreen? When phone is locked for like 10-15 mins I don't receive Gmail Notifications until I unlock my phone. But it works for other apps like whatsapp and messages all the time when the phone is locked. I'm currently on Android 11 One UI 3.1 Samsung Galaxy S10 Plus.
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SChaironome
Active Level 6
03-11-2021 11:55 AM
in
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Ehsank
Expert Level 5
03-11-2021 12:15 PM
in
Anonymous User
Beginner Level 1
03-11-2021 12:22 PM
in
Ehsank
Expert Level 5
03-11-2021 01:36 PM
in
A. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
B. Go to settings >general Management >reset>reset settings.
(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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Ehsank
Expert Level 5
03-11-2021 01:37 PM
in
Samsung_Support1
Moderator
03-15-2021 04:26 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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yashchhatrala
Active Level 4
02-10-2022 04:16 PM
in
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rarredondo
Beginner Level 2
02-25-2022 06:23 PM
in
Did you ever get this figured out? I've been experiencing the same issue for a VERY long time now.
There are days where the Gmail notification seems to work 90% of the time when the phone is locked; I'll see the notification on the AOD and all is well. Other days, all notifications BUT Gmail show up on the AOD, and it isn't until I unlock my phone that the Gmail notification shows up.
This has happened since my Note 10+, and my Note 20 Ultra 5G before AND after the most recent Android 12 update.
It's **bleep** annoying. Not set for deep sleep, battery saving, and all/any other option that would prevent the notifications from showing up (hence why they come through sometimes).
ufukyayla
Beginner Level 3
04-22-2022 11:14 AM
in
I am facing this issue too. No gmail notification while the phone is locked. There are another issues because of Samsung's battery saving approachs. The phone kills background applications in order to decrease battery usage etc.
It would be great if they add an option in Device Care menu like this "I don't care your stupid battery saving thing, never kill my apps, i want my notifications on time".
Google and Samsung know the issue and do nothing.
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