title:
Ghost touch
(Post creation time:
10-4-2022 02:52 PM
)
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Sid_Karna
Expert Level 5
10-4-2022 03:04 PM
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Tavis3636
Active Level 3
10-4-2022 05:11 PM
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AbhasMadhauriya
Active Level 7
10-4-2022 09:09 PM
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cs_member8
Moderator
10-26-2022 07:57 PM
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Dear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
Please follow the below steps, If the battery is non-removable:
Press the power and volume down key simultaneously for a few seconds.
Kindly check the space on your device: Path: Settings > Device Care >Storage
To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum of 20% internal memory free''.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
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Gurjots
Active Level 5
10-29-2022 10:20 PM
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