title:

Front camera issue on s21fe

(Post creation time:  

02-19-2023 01:37 PM

)

949 Views

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drsachinsharma

Active Level 1

last edited

 

02-19-2023 01:37 PM

 

in

 
My samsung s21fe front camera keep crashing after I started using 5g network. This doesn't happen when i use the 4g network or when the internetconnection is off. I've complained various times but no satisfactory solution has come. Is this my phone only or other s21fe also facing the same issue? 
  • A

    Airshad_S21FE

    Active Level 7

    02-19-2023 01:41 PM

     

    in

     
    I don't face any issues
    A

    Airshad_S21FE

    Active Level 7

    02-19-2023 04:19 PM

     

    in

     
    I'm using jio 5g.. but didn't face any issueScreenshot_20230219_214930_Samsung Members.jpg

    0 likes

    Y

    yadavmanish

    Active Level 7

    02-19-2023 04:28 PM

     

    in

     
    Download netmonster app it tells which bands you are connected with. With n28 I'm not facing this issue but with n78 band the front camera gets crashes and gets 1-2 red line.
    D

    drsachinsharma

    Active Level 1

    02-25-2023 04:06 PM

     

    in

     
    Can we change the network band or its fixed by jio ? How ?

    0 likes

  • 0

    0din

    Active Level 2

    02-19-2023 03:07 PM

     

    in

     
    i am facing this issue
  • LS

    Lakhwinder Singh

    Active Level 1

    02-20-2023 12:45 PM

     

    in

     
    I'm facing same issue
  • M

    Members_2LiI4M6

    Beginner Level 2

    02-25-2023 03:48 PM

     

    in

     

    I am also facing the same issue

     

  • CM

    cs-member11

    Moderator

    02-28-2023 11:21 AM

     

    in

     

    Dear Samsung Member,

    Greetings from Samsung Customer Support!

    We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

    * Clear camera application data.
    Settings >Apps >Camera >Storage >Clear Data.

    For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

    Thank you for writing to Samsung.

    Warm Regards,
    Samsung Customer Support

    0 likes

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