title:

Fortnite Game Crash

(Post creation time:  

07-5-2023 05:24 PM

)

875 Views

S

sai_s23

Active Level 1

last edited

 

07-5-2023 05:24 PM

 

in

 
Hi, I have Samsung Galaxy S23 Ultra and the newest June firmware to the phone. Fortnite mobile has run better than earlier phones in Galaxy lineup until now. Game crashes frequently despite trying all type of game settings from low to high graphics, every game crashes in the middle.The game has also the newest update and the crashing occurs still. Any fix for this?
    • Y

      yashgole

      Beginner Level 3

      07-5-2023 05:27 PM

       

      in

       
      Ŕ
    • C

      cs_member10

      Moderator

      07-6-2023 11:21 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

      * Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

      S

      sai_s23

      Active Level 1

      07-6-2023 12:32 PM

       

      in

       
      I cleared the cache and played again but the issue still persists.
    • H

      hello124

      Active Level 4

      07-18-2023 09:49 AM

       

      in

       
      I also have same fortnite crash issue in every game on my S23 Ultra please Samsung do something and solve this issue it happened after Jun software update
    • S

      sai_s23

      Active Level 1

      08-8-2023 01:53 AM

       

      in

       
      Thanks Devansh. Fortunately the latest fortnite update fixed the crash issue. I am able to play at epic settings +90fps as well. Smooth as before. Appreciate the help.

      0 likes

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