‎Facing stutter problem | Samsung Members Community

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Archon

Active Level 1

last edited

05-2-2025 01:33 PM

in

Is there anyone facing stuttering issue after updating to one ui 7 on s23!?

I'm facing the problem while opening or closing an app after the one ui 7 update...

Let me know in the comments if you're facing the same.

Thank you.

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Ctrl_Alt_Del_ight
Expert Level 1
05-2-2025 01:46 PM

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Galaxy S
Yes there are some jitters here and there. Even it lags a bit while unlocking the phone sometime
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Archon
Active Level 1
05-2-2025 03:40 PM

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Galaxy S
Yes facing exactly same issue
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Nilesh_Shah
Expert Level 1
05-2-2025 03:36 PM

in

Galaxy S
You may want to wipe cache partition or do factory reset
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cs_member10
Moderator
05-3-2025 04:19 AM

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Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support
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Archon
Active Level 1
05-3-2025 06:05 PM

in

Galaxy S
After resetting the device, 80% of the problem seems solved.
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