title:
Facing issue with camera
(Post creation time:
07-2-2024 06:20 PM
)
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goodthings
Expert Level 5
07-3-2024 12:38 AM
in
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goodthings
Expert Level 5
07-3-2024 12:38 AM
in
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cs_member10
Moderator
07-3-2024 04:07 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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