title:

Edge Lighting Issue

(Post creation time:  

09-12-2020 12:02 PM

)

758 Views

K

Keshav21

Active Level 6

last edited

 

09-12-2020 12:02 PM

 

in

 
Edge lighting doesn't work for notification of any app when the phone's screen is off except for text messaging. 
    • M

      Mihir14

      Active Level 4

      09-12-2020 12:28 PM

       

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      which phone

      0 likes

      K

      Keshav21

      Active Level 6

      09-12-2020 12:37 PM

       

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      S10

      0 likes

    • M

      Mihir14

      Active Level 4

      09-12-2020 12:40 PM

       

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      it doesn't have in built notification light

      0 likes

      K

      Keshav21

      Active Level 6

      09-12-2020 01:06 PM

       

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      What doesn't have?

      0 likes

    • M

      Mihir14

      Active Level 4

      09-12-2020 12:40 PM

       

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      you have to download a app

      0 likes

    • M

      Mihir14

      Active Level 4

      09-12-2020 12:41 PM

       

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      always on edge edge light

      0 likes

    • I

      iamiceparticle

      Expert Level 5

      09-12-2020 12:46 PM

       

      in

       
      Yes, edge lighting has compatibility issues with third party apps.
      It doesn't work with all third party apps.
      K

      Keshav21

      Active Level 6

      09-12-2020 01:06 PM

       

      in

       
      It is normal then😅

      0 likes

    • S

      Sidhabhi

      ★★

      09-12-2020 01:13 PM

       

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      It has compatability issue..but not with every apps..its working in my device(S10+), except few apps

      0 likes

    • H

      HarpreetSinghMakol

      Expert Level 2

      09-12-2020 02:51 PM

       

      in

       
      facing same issue with Note10 Plus as other options showing me bug...

      see vid..on my page pls..

      0 likes

    • CM

      cs-member13

      Expert Level 4

      09-14-2020 12:00 PM

       

      in

       

      Dear Samsung Member,

       

      Greetings from Samsung Customer Support!

       

      Please follow some quick tips and be assured that this should resolve the issue :- 

      Note :- Some notifications may not display as the edge lighting depending on notification types.

      1. Settings > Display > Edge screen > Edge lighting > Activate it.
      2. This feature is only available to apps that support the Multi window and edge lighting features.

      To view supported apps, launch the Settings > Display > Edge screen > Edge lighting > Manage notifications.

       

      If the issue still persist, we would request you to kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
      Samsung Members App > Feedback >Error report > Attach log file for any issue

       

      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes

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