title:

Dead pixel issue s25

(Post creation time:  

02-26-2026 03:27 PM

)

294 Views

G

GODRIC1998

Active Level 3

last edited

 

02-26-2026 03:27 PM

 

in

 
I bought s25 on april last year and now i am facing one pixel dead isssue and It was on its own, what to do. I called service centre and they said the panel cannot be replaced at free cost even the phone is in warranty. Help needed!!
    • B

      bharath9087

      Active Level 4

      02-26-2026 05:55 PM

       

      in

       
      No way they should replace it for free of cost its under warranty right? And be sure there is no physical damage

      0 likes

      G

      GODRIC1998

      Active Level 3

      02-27-2026 01:18 AM

       

      in

       
      Yes there's no physical damage

      0 likes

    • C

      cs_member10

      Moderator

      03-11-2026 03:06 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

      Warm Regards,
      Samsung Customer Support

       

      0 likes

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