title:
Correct pattern lock it shows incorrect pattern
(Post creation time:
05-19-2025 12:16 PM
)
190 Views
In Samsung S 20 Fe 5g I have bad experience the day before I put the correct pattern why it displays incorrect pattern after some time phone lock even though I am using the mobile no body can touch the mobile. Why it happens ? After I go to Samsung service center they reset mobile all data erased messages and contact any idea before going to service center how to backup
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AlienSec
Active Level 7
05-19-2025 12:26 PM
in
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AlienSec
Active Level 7
05-19-2025 12:29 PM
in
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cs_member10
Moderator
05-20-2025 06:27 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for your query regarding data backup on your device. We would like to inform you that in order to take a data backup, you must first unlock the device. Unfortunately, there is no option available to retrieve a data backup without unlocking.
If you have any further questions or need assistance with unlocking your device, please feel free to reach out.
Warm Regards,
Samsung Customer Support
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