title:

Connectivity problem

(Post creation time:  

06-18-2024 11:48 AM

)

377 Views

B

botrdx

Active Level 3

last edited

 

06-18-2024 11:48 AM

 

in

 
What is the issue with s23 ultra for network connection problem i am facing net connectivity problem in my s23 ultra very bad experience about samsung phones
    • G

      goodthings

      Expert Level 5

      06-18-2024 12:15 PM

       

      in

       
      Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

      0 likes

    • G

      goodthings

      Expert Level 5

      06-18-2024 12:15 PM

       

      in

       
      Your's most welcome to here.

      0 likes

    • A

      Achint276

      Active Level 4

      06-18-2024 12:37 PM

       

      in

       
      Me to facing problem.today

      0 likes

    • C

      cs_member10

      Moderator

      06-19-2024 02:55 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your concern, we would request you to kindly perform the following steps to resolve your issue.

      Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

      Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

      Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.

      Reset network settings: Settings> General management> Reset> Reset network settings> Reset settings> Unlock your screen> Reset.

      Check another network operator SIM: If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM.
      Note: kindly contact your network service provider once to make sure there is no issue from their end.

      Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

      You can reset your device by following the steps from the below link.
      https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

      In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

      Warm Regards,
      Samsung Customer Support

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