‎Chat Feature | Samsung Members Community

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aks_bgr

Active Level 3

last edited

01-22-2022 12:42 PM

in

Samsung chat feature sometimes not working in samsung Messaging app.

Need to fix the bug.

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Chey1702
Active Level 2
01-22-2022 12:45 PM

in

Galaxy S
Looking like that only.
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WalkieTechie
Expert Level 4
01-22-2022 02:48 PM

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Galaxy S
It works only when the other person also has chat features enabled.
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cs-member13
Expert Level 4
02-3-2022 06:18 PM

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Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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