title:
Call log problem every galaxy series
(Post creation time:
03-25-2025 05:24 PM
)
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Call log delete after one month every galaxy series compare to othe company smartphone dissappointed every customer. Other company smartphone call log not delete when customer not delete. Samsung galaxy useless smartphone and this feature is downgrade customer using samsung eco system.
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Anonymous User
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AudioJack35
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cs_member10
Moderator
03-26-2025 04:02 AM
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Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that Once you start creating more call logs (when you make, receive, or miss calls), your device will start deleting the oldest call logs you have on your phone. Not enough storage: When you run out of storage space on your device, the OS may automatically delete the old call logs to save space. For recovering deleted call logs, we would request you kindly perform the below basic troubleshooting steps.
Step 1: Go to "Settings" on your Samsung. Choose "Accounts" > "Samsung account" > "Restore".
Step 2: Now you can choose the data you want to recover. Select "Call Logs" and click "Restore Now".
If you have other concerns regarding Samsung products kindly feel free to get in touch with us.
Warm Regards,
Samsung Customer Support
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