‎Bug report | Samsung Members Community

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Aminominous

Beginner Level 2

last edited

01-18-2025 05:59 PM

in

Well not really a bug, it just needs some fixing though. I have an S23 Ultra and since the recent update I'm facing an issue.

I've placed two full sized widgets on the top of my home screen (Clock & Weather).

While swiping up from the home page and tapping the search bar on the app screen (if you are fast enough), one of the widgets opens up depending on where you click. I have opened it multiple times now hence writing this. Anybody else facing the same issue?

Selected Answer
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goodthings
Expert Level 5
01-18-2025 06:24 PM

in

Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
01-18-2025 06:24 PM

in

Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
01-19-2025 08:21 AM

in

Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support
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title:

Bug report

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