‎Banking apps not allowed under secure folder

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Faizen

Active Level 1

last edited

07-2-2024 06:24 AM

in

I recently faced challenges while trying to install banking apps within the secure folder on my device. Upon contacting customer care, I was informed that a new security feature now prevents users from installing banking apps in the secure folder.

Isn't this unfair? Aren't banking apps supposed to be secure?

I specifically chose Samsung for its Knox security feature to ensure the safety of my financial data. How can a security update now prevent the installation of banking apps in the secure folder?

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MR_PRIME
Expert Level 5
07-2-2024 06:28 AM

in

Galaxy S
It's not a problem from Samsung. Samsung is not restricting anything. Banking and payment apps doesn't allow server access to any Deafault security apps.

Last you can make a call you'r bank to allow then as i use phonepay in secure folder after requesting to phonepay to allow for this device bit also got rejected from Gpay nd bank. So this works in this way. I hope you'll understand.

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
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Members_Y96W3yf
Active Level 1
09-19-2024 02:31 PM

in

Galaxy S
If u uninstall then u wont be able to use it again, Earlier i use to run all the apps in secure folder, but after formatting i am not able to run any
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Skumarhai
Active Level 1
09-29-2024 02:03 AM

in

Galaxy S
For your kind information, the banking apps are still working on lower version of secure folder. This problem is only occurred after update.
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Members_JCUldEM
Beginner Level 2
10-4-2024 04:08 AM

in

Galaxy S
You provided the wrong information, it's not related to bank issue...samsung doesn't allow to send sms from the secure folder
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Faizen
Active Level 1
07-3-2024 06:02 AM

in

Galaxy S
Do we have anyone from the development team here ?

Can I expect any solution for this ?
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Members_JCUldEM
Beginner Level 2
10-4-2024 04:08 AM

in

Galaxy S
You provided the wrong information, it's not related to bank issue...samsung doesn't allow to send sms from the secure folder.
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NAGUMARAN
Beginner Level 2
10-10-2024 09:00 AM

in

Galaxy S
Somebody says we can use whatsapp in the secure folder.Somebody says secure folder will not allow send sms.Then how whatsapp works in the secure folder?
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elje
Beginner Level 2
01-29-2025 09:09 AM

in

Galaxy S
Sms is not whatsapp. Secure folder wont allow any app to send sms. So we have to install banking apps outside the secure folder. And there is no native app encription. For me sf is useless. Moved over to vivo which has native app encryption. Bye bye sammy.
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Skumarhai
Active Level 1
10-25-2024 03:15 AM

in

Galaxy S
Why not the technical team is replying for this issue.
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Nicky_roots
Beginner Level 2
03-2-2025 11:14 AM

in

Galaxy S
It's really a pathetic move by samsung. Then what's the use of secure folder if banking apps are protected. What samsung expect to we put in sexure folder some mere gallery pics or videos. Really??? So dumb and illlogical thing anyone can expect
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AU
Anonymous User
Beginner Level 1
10-15-2025 02:44 PM

in

Galaxy S
Whoever is planning to download one ui 8 just so you know that banking apps don't work on one ui 8, best to stay on one ui 8
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Banking apps not allowed under secure folder

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