title:

Auto restart not working

(Post creation time:  

04-1-2025 09:22 AM

)

512 Views

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darkcloud

Active Level 5

last edited

 

04-1-2025 09:22 AM

 

in

 
In my s24 ultra.
It has been a while since my auto restart option has not been functional. Initially, it seemed to work perfectly, but after two months, it has not been functioning. Could anyone offer suggestions on possible solutions to this issue? I would greatly appreciate it. Thank you in advance.
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      goodthings

      Expert Level 5

      04-1-2025 11:17 AM

       

      in

       
      Kindly reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.

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      darkcloud

      Active Level 5

      04-1-2025 12:32 PM

       

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      It didn't work 😕
      I also increased my work by resetting all settings 🤡🤡

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      goodthings

      Expert Level 5

      04-1-2025 01:01 PM

       

      in

       
      Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

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    • G

      goodthings

      Expert Level 5

      04-1-2025 11:17 AM

       

      in

       
      Your's most welcome to here.

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    • K

      Kuldeep_Rvl

      Expert Level 5

      04-1-2025 12:17 PM

       

      in

       
      Auto restart will work only when your phone needs to restart. You can set mannual auto restart from the option there.

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      darkcloud

      Active Level 5

      04-1-2025 12:33 PM

       

      in

       
      That option is not working i set for Sunday and Wednesday for 3 am but it is not working 😕

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      Kuldeep_Rvl

      Expert Level 5

      04-1-2025 12:44 PM

       

      in

       
      Strange that its working perfectly in our S24+ and S24 ultra.

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      darkcloud

      Active Level 5

      04-1-2025 12:45 PM

       

      in

       
      But in my phone it's not working 🤡🤡

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    • C

      cs_member10

      Moderator

      04-2-2025 03:23 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

      Please follow these easy troubleshooting steps which may help in resolving this issue.

      ● Kindly use a genuine Samsung charger.

      ● We always recommend using a genuine Samsung charger for charging your device.

      ● There are two methods to enable the auto restart function.
      1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart enable.
      2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.

      ● If you are facing this issue after installing any new application then uninstall that application.
      Tap on Settings> Apps > desired app> Uninstall> Ok.

      ● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

      ● Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.

      ● You can reset your device by following the steps.
      1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
      2. Remember the Google password before resetting the device because it is required during initial setup.
      3. If you do not remember then advise to reset (Forgot password) his/her Google account.

      Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
      This will erase all data, including files and downloaded apps.

      In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

      Warm Regards,
      Samsung Customer Support

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