‎Audio issues | Samsung Members Community

S

SickL

Beginner Level 2

last edited

10-10-2026 02:06 PM

in

I'm using a Samsung Galaxy S25 Ultra to play BGMI, and I'm trying to route all my game audio to my PC through DouWan while using my PC headset for audio and voice chat.

The issue is that whenever I turn on the in-game mic, the audio routing seems to break, and the sound switches to my phone's speaker. Additionally, I'm unable to use an external microphone, such as my PC headset's mic, for in-game voice chat.

I previously used an iQOO Z7, and as far as I remember, this setup worked seamlessly on it.

Has anyone faced these issues on Samsung devices or found a workaround? Any help would be appreciated!

A
AnupriyaRoy
Active Level 3
10-10-2026 03:37 PM

in

Galaxy S
Sorry, I misread your purpose. That's a software limitation of One UI. When you turn on the in-game mic the media mode switches to voip. This is Samsung and they are very strict in privacy. As soon as you turn on the in game mic the mode switches back to voip which out of security tuning defaults to voip thereby throwing the audio back to the phone speaker or any other local speaker.. so this issue can't really be addressed in Samsung through straightforward means.
0 likes
S
SickL
Beginner Level 2
10-10-2026 05:01 PM

in

Galaxy S
Well that kinda **bleep**... Anyways thanks for replying buddy
0 likes
C
cs_member10
Moderator
10-11-2026 06:45 AM

in

Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application>> tap on Support >> tap on Send feedback >> Tap on Send icon >> select the appropriate category y >> type your query and tap on send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support
0 likes

title:

Audio issues

Related Content