title:

Android auto not working

(Post creation time:  

04-11-2023 04:15 AM

)

2554 Views

S

Simon6

Active Level 1

last edited

 

04-11-2023 04:15 AM

 

in

 
With my S23 I unable to connect Android auto on my skoda slavia. Kindly help me out.
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      NirjharPaul

      Beginner Level 5

      04-13-2023 06:17 AM

       

      in

       
      Same for me, s23 ultra is not working with Skoda Kushaq

      0 likes

    • C

      cs_member10

      Moderator

      04-13-2023 01:33 PM

       

      in

       

      Dear Samsung member,

      Greetings from Samsung customer support.

      We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

      Step 1. Check your vehicle.
      Check your vehicle whether the vehicle or stereo is compatible with Android Auto.
      Make sure that Android Auto is switched on in your vehicle's settings.
      On some vehicles, Android Auto support was added in an update.
      If your car is listed as a supported model but Android Auto isn't working, try updating your infotainment system or visit your local dealer.
      If you are still facing any issue please consult your vehicle's manual or contact the manufacturer if you need further assistance with it.

      Step 2. Check your phone:
      If your phone is running Android 9 or lower, you need to download Android Auto from the Play Store.
      Your phone connection must allow data transfers for Android Auto to function.
      When your device is connected via a USB cable, swipe down from the top of the screen and tap the notification from the Android system. Select the option that allows for file transfer.

      Step 3. Connect and start:
      The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer.
      Check if Android Auto is displayed on the display.
      While most USB cables look similar, there can be huge differences in terms of their quality and charging speeds.
      Android Auto requires a high-quality USB cable that is capable of supporting data transfers. If possible, use the original cable that came with your device.

      Checklist when unable to connect Android auto:
      Check for updates related to Android Auto, and always keep the app up to date.
      For the sake of safety, the initial connection is possible only when the vehicle is stopped.
      The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer. The exact connection method between the owned vehicle and Android Auto needs to be confirmed by the vehicle manufacturer.
      Using Samsung's genuine USB cable (Depending on the vehicle, even a genuine cable may not be compatible) Additionally, it is recommended to use a short USB cable within 1m.

      Check if you are connected to another vehicle:
      Step 1. Unplug your phone from the car.
      Step 2. Open the Android Auto app on your phone.
      Step 3. Select Menu > Settings > Connected cars.
      Step 4. Uncheck the box next to the Add new cars to Android Auto setting.
      Step 5. Try plugging your phone into the car again.

      In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support>Ask question > Type your query > Send).

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

      S

      Simon6

      Active Level 1

      04-13-2023 01:43 PM

       

      in

       
      Phone and infotainment system both factory reseted but still issue persisting.
      Tried with official Samsung cable as well as third party cable both are not working

      0 likes

      J

      jrojha

      Active Level 1

      06-3-2023 05:00 PM

       

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      Above step tried but issue persists

      0 likes

    • N

      Nikhil_Rider

      Beginner Level 2

      05-24-2023 02:59 AM

       

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      I have tried every possible step samsung team has posted. But S23 Ultra is not getting connected at all with skoda kushaq infotainment system. It only shows connection failed as a result. Dear samsung team please help us with this issue.
      V

      Vikrams23

      Beginner Level 2

      07-14-2023 01:54 AM

       

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      Yes same going through same pain

      0 likes

    • J

      jrojha

      Active Level 1

      06-3-2023 04:50 PM

       

      in

       

      S23 is not connecting to Skoda. Not sure if it's Samsung S23 and above series issue or Skoda issue. 

      0 likes

    • T

      tradingbaniya

      Beginner Level 2

      06-19-2023 01:10 PM

       

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      Same issue persisting

      0 likes

    • S

      Sarath3489

      Beginner Level 3

      06-24-2023 12:31 PM

       

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      I am facing the same issue with S23 ultra and skoda kushaq 8 inch wired android auto
    • A

      ApurvTech

      Beginner Level 2

      07-3-2023 04:59 AM

       

      in

       
      Same issue here. Samsung please give real solution. Don't assume the people don't have basic understanding. S23 is NOT connecting with Skoda Slavia and needs to have a fix. Please provide.
    • S

      Simon6

      Active Level 1

      07-3-2023 05:20 AM

       

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      After updating june security pack update also issue not resolved. Give proper solution as soon as possible

      0 likes

    • V

      Vikrams23

      Beginner Level 2

      07-14-2023 01:55 AM

       

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      Yes even post update going through same

      0 likes

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