title:

application uninstall

(Post creation time:  

10-24-2017 06:17 AM

)

440 Views

J

Jaydiip

Beginner Level 2

last edited

 

10-24-2017 06:17 AM

 

in

 
In my device i was an application for mail 'Agent' which was incorporate with Ril.
Now a days i was left the Ril.
So this application is not usable for me.
While i'm goint to uninstall it but it wasn't uninstalled.
kindly help
    • A

      admin_

      Expert Level 5

      10-24-2017 12:11 PM

       

      in

       
      Thanks for showing your interest in Samsung member community. We would like to inform you that please follow the steps below to Uninstall that application :
      Navigate to apps >> Settings >> Lock screen & Security >> Other security Settings >> Device administrator >> Deactivate "agent" application >> Activate Android device manager >> Uninstall Agent App from Apps.

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      J

      Jaydiip

      Beginner Level 2

      10-25-2017 09:21 AM

       

      in

       
      As per your guideline i had been done step by step but till unable to deactivated the app.

      0 likes