title:

Allow Background Data Error

(Post creation time:  

11-26-2017 08:15 AM

)

366 Views

Y

YGK

Beginner Level 2

last edited

 

11-26-2017 08:15 AM

 

in

 
My Samsung galaxy onmax is facing a peculiar issue ......"Allow Background Data" option for WhatsApp is switched off but still messages are getting downloaded even if WhatsApp is not open in the background.....can this issue be resolved ??
    • A

      admin_

      Expert Level 5

      11-26-2017 01:57 PM

       

      in

       
      Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

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      Y

      YGK

      Beginner Level 2

      11-27-2017 05:19 AM

       

      in

       
      Thanks for the info provided

      0 likes

    • K

      kokokila

      Beginner Level 2

      12-24-2017 07:03 AM

       

      in

       
      background data error

      0 likes

    • K

      kokokila

      Beginner Level 2

      12-24-2017 07:03 AM

       

      in

       
      My Samsung galaxy onmax is facing a peculiar issue ......"Allow Background Data" option for WhatsApp is switched off but still messages are getting downloaded even if WhatsApp is not open in the background.....can this issue be resolved ??

      0 likes

    • K

      kokokila

      Beginner Level 2

      12-24-2017 07:04 AM

       

      in

       
      i had no background data option

      0 likes

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