spen touch note9

Official Note 9 Telegram Group

https://t.me/joinchat/DvvVrkv68Wr74rjVf3aKBw

chk if the advance feature-->Touch sensitivity is on

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Thank you for reaching out to the Samsung community! We would like to inform you that kindly the below mentioned steps to resolve your concern:-
- Go to Settings > Advance features > Touch sensitivity > Enable it.
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account from your device.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/