title:
smart view not working
(Post creation time:
05-10-2020 11:20 AM
)
451 Views
P
Ppriyadarshi
Active Level 3
Smart view on my note 9 is not working its get stuck on wallpaper screen after connection n only video photo are visible not all the content..someone else facing it too.
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cs_member9
Active Level 7
05-12-2020 02:32 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
Swipe down the Notification panel>> Select screen mirror option (Smart view / Mirroring / Miracast / Wireless Display / Mirror Share / Screencast / Screen Share / Smart View/play to, etc) >>Enable Smart view>>Select the desired device>> Tap to connect TV model no>> Notification bar will appear on the TV screen and select Allow to give permission to connect your device>> Phone is connected with TV. Now you can share the mobile content with TV
Note: You need to have the mirroring connection to be open on both your smartphone/tablet and the TV for the mirroring to work correctly.
Note: Both devices do not have screen mirroring switched on. You need to have the mirroring connection to be open on both your smartphone/tablet and the TV for the mirroring to work correctly.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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Ppriyadarshi
Active Level 3
05-27-2020 02:57 PM
in
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