‎note 9 yellow screen | Samsung Members Community

AU

Anonymous User

Beginner Level 1

last edited

10-26-2020 04:01 AM

in

Galaxy Note

Does anyone facing note 9 yellow screen color after updating software

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AU
Anonymous User
Beginner Level 1
10-26-2020 04:08 AM

in

Galaxy Note
all are facing
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AU
Anonymous User
Beginner Level 1
10-26-2020 04:19 AM

in

Galaxy Note
is there any solution
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AU
Anonymous User
Beginner Level 1
10-26-2020 04:34 AM

in

Galaxy Note
only solution is to visit service center....because most of users already changed their display...software refresh didn't solve it
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AU
Anonymous User
Beginner Level 1
10-26-2020 04:37 AM

in

Galaxy Note
I think you basically install software via mobile data or wifi which is not proper way especially in Samsung devices.....it needed to be flashed by Odin or through authorised Samsung service center or use smart switch and pc to install software...otherwise where Samsung provides non A/B partition type ota software hence software installation via mobile data or wifi create anything mysterious with device by software loop hole formation
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D
Dilli
Expert Level 5
10-26-2020 05:34 AM

in

Galaxy Note
perhaps upcoming ui 2 5 update may solve it
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AU
Anonymous User
Beginner Level 1
10-26-2020 07:52 AM

in

Galaxy Note
is they change the display for free
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Y
YRSS
Expert Level 5
10-26-2020 02:44 PM

in

Galaxy Note
same issues are seen in maximum note 9 devices all over world. Even i am facing same since a month
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CM
cs-member13
Expert Level 4
10-31-2020 04:03 PM

in

Galaxy Note
Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve the issue kindly follow the given below steps:-

1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness.

2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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title:

note 9 yellow screen

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