title:

note 9 camera issue

(Post creation time:  

02-20-2019 09:15 PM

)

239 Views

S

sacrosunny

Active Level 3

last edited

 

02-20-2019 09:15 PM

 

in

 
Whenever i try zoom in from my rear lens or try live focus the phone makes a buzzing sound , unable to focus, warpy image is shown .. whats wrong. Have to shake the phone hard to make it normal. Never dropped the phone, never used under wet conditions.. any help? Tried factory reset also ,not helping .. any suggestions. 
Thanks.
    • H

      Heavenshalo

      Active Level 8

      02-20-2019 09:36 PM

       

      in

       
      isnt that motor sound?

      0 likes

    • S

      sacrosunny

      Active Level 3

      02-20-2019 09:37 PM

       

      in

       
      yes .. i guess when the aperture changes its getting stuck in between

      0 likes

    • A

      admin_

      Expert Level 5

      02-23-2019 10:41 AM

       

      in

       

      Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

      Be sure to hit ♡ when you find an answer that works for you.

      0 likes

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