title:
missing edge light notification after update
(Post creation time:
04-13-2020 03:07 PM
)
349 Views
D
DrJakePj
Active Level 5
Note 10plus is missing the edge light notification after the april major update,...anyone haveing the similar issue,...able to turn on the option ,.. but don't get the edge light notification, not even in preview
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S_Kumar73
Expert Level 5
04-13-2020 03:53 PM
in
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Anonymous User
Beginner Level 1
04-13-2020 04:21 PM
in
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DrJakePj
Active Level 5
04-13-2020 04:37 PM
in
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mukki123
Active Level 4
04-13-2020 05:21 PM
in
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Samsung_Support3
Moderator
04-24-2020 07:23 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As you have mentioned the edge lightning feature is enabled. We would request you to Kindly send us the error log file. Open Samsung member app > send feedback > Error reports > attach log file
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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