title:

discoloration issue on Note 9

(Post creation time:  

07-20-2020 03:55 AM

)

503 Views

K

krishan375

Active Level 1

last edited

 

07-20-2020 03:55 AM

 

in

 
Facing discoloration issue (Yellowish and greenish tone) after July Update. Already done Soft and hard reset but the issue is remaining same. Need Solution...
    • D

      Dilli

      Expert Level 5

      07-20-2020 05:39 AM

       

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      There is no solution so far.

      0 likes

      K

      krishan375

      Active Level 1

      07-20-2020 06:31 AM

       

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      this is software problem or hardware issue??

      0 likes

      D

      Dilli

      Expert Level 5

      07-20-2020 06:50 AM

       

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      software issue may have created hardware issue.

      0 likes

    • R

      07-20-2020 08:45 AM

       

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      I read somewhere that turn on tap to see in always on display. It will make tint disappear.
      AU

      Anonymous User

      Beginner Level 1

      07-20-2020 10:23 AM

       

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      it's quite possible for s9 and note 9 ....it's because they still have 13 vulnerabilities and 2 critical issues in Samsung own software....2.1 only cleared 10 vulnerabilities.....out of 23

      0 likes

    • C

      cs_member9

      Active Level 7

      07-23-2020 02:10 PM

       

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      Dear Samsung Member,

      Greetings from Samsung Customer Support!


      Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes

    • K

      krishan375

      Active Level 1

      07-23-2020 02:34 PM

       

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      hi team
      I covered my phone from Samsung Note 9 official LED cover and since I m using this cover this problem is not visible...

      0 likes

    • T

      TechFreak07

      Active Level 4

      07-26-2020 03:36 PM

       

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      brother millions of user facing same issues after march security patch update and i did and tried everything even visited service cntr so what came as a resolution is see i tried highlighting on youtube but no one listening and smsng dont care but i do had a discussion with samsung care supervisor and he suggested go to service center explain this issue that this tint/discoloration is happening jst after the updates in software and millions of users are getting same issue and if they still asked u to get the display change and phone alrdy got warrnty out then asked them to create a job sheet from there and call samsung customer care and tell them to transfer to supervisor department right now or ask service center to connect call to supervisor depart. then they will see if this a blunder and do something.

      and if still smsng does nothing and put this **bleep** in drawer and accept this as our biggest mistake to choose smsng for flagship

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