title:

Update note 20 via smart switch

(Post creation time:  

12-15-2022 04:28 AM

)

470 Views

E

envyravi

Active Level 1

last edited

 

12-15-2022 04:28 AM

 

in

 
My Note 20 (not ultra) is still running on android 12 with July 2022 security patch. I have not received  UI 5 and android 13 OTA update. My question is can I update it via smart switch, and if yes how? I request for a detailed, step wise assistance. Thanks
    • R

      Rashi_d

      Beginner Level 2

      12-15-2022 04:57 AM

       

      in

       
      smart switch is not for updating ur os,
      it's for transferring data to new device

      0 likes

    • 4

      12-15-2022 05:01 AM

       

      in

       
      Download Smart Switch on PC, connect your phone using data cable.
      Touch 3 dots on top right corner of Smart Switch PC app > Device Information. There you will see if any update is available or not.

      0 likes

    • C

      cs_member8

      Moderator

      12-28-2022 10:39 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Note. please attach the error log file within 15 minutes of the error occurring.
       
      Thank you for writing to Samsung.
       
      Warm Regards,
      Samsung Customer Support

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