I am a Samsung premium customer
My brother is useing note 20 ultra before few days i got some issue regarding speaker of the phone i gave my phone to Samsung service center they replaced pcb and speaker of the phone and they told its ok now
But yesterday i went to sweeming pool and i tried to take under water selfie but in first try only water entered in the phone
This phone is water resistance but still water gone to front and rear both cameras
I request to Samsung to replace the phone
Anonymous User
Beginner Level 1
03-20-2022 09:46 AM
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WalkieTechie
Expert Level 4
03-20-2022 09:49 AM
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Sid_Karna
Expert Level 5
03-20-2022 10:14 AM
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HimsS21ultra5g
Active Level 3
03-25-2022 09:59 AM
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WalkieTechie
Expert Level 4
03-25-2022 01:08 PM
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saarang007
Active Level 7
03-20-2022 01:53 PM
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I think it's your fault too, kind of.
At least wait for a few days for the adhesive / compacting material to settle. Since most repairs like your phone's involve this kind of treatment.
Ideally, the service center should notify the customers after handing over the phone what care to take for a few days (that is if they have appropriate knowledge) so they are also a bit wrong here.
A repaired phone / device is somewhat like a patient coming out of the surgery. You don't make them run a marathon in a few hours, right? They need rest.
Anyways, put your phone in a rice bag for 24-48 hours and check again. This should help to a great extent.
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Moni64
Active Level 4
03-21-2022 02:32 AM
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HimsS21ultra5g
Active Level 3
03-25-2022 10:02 AM
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cs_member8
Moderator
04-17-2022 07:36 PM
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Dear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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