title:
Samsung Galaxy Note 8 July 2020 system update issue
(Post creation time:
07-31-2020 09:04 AM
)
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M
manjuanth1587
Beginner Level 2
I have already escalated this on twitter now am doing it on this forum
Dear
post July 2020 security update on my Galaxy note 8,i have lost all the data,Simcard is not registered and IMEi is in unknown status have called Customercare Post to which they had confirmed theres a global issue on Note 8 Post July Securityupdate also they had informed visit near samsung customer care and it will be resolved at free of cost even if it's out of warranty when I visited Customer care they says since your device is out of warranty also they were very Rude(Jayanagar Branch,Bangalore - 560011).you will have to pay for it,is this the way a Customer handled post to which again called Customer care Vignesh had assured it will be done free of cost and escalated to higher level this is the Ref No 3738530471 However who would take the responsibility of Data loss
Still am waiting for the resolution,Please keep me posted if anyone got the solution
thanks
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Dear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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