title:

Note9 Battery drain after one ui 2.5 update

(Post creation time:  

11-5-2020 12:34 PM

)

784 Views

V

vk09

Active Level 4

last edited

 

11-5-2020 12:34 PM

 

in

 
Did anyone noticed battery drain after One ui 2.5 update???
  • S

    sammy_user

    Active Level 4

    11-5-2020 12:46 PM

     

    in

     
    I am noticing it in my A51 and even heating issue

    0 likes

  • K

    Kailasunni2004

    Active Level 5

    11-5-2020 01:37 PM

     

    in

     
    Yes after the one ui 2.5 update I have noticed a drop in my battery life and I am using an s10. I hope they fix it with one ui 3.0

    0 likes

  • CM

    cs-member13

    Expert Level 4

    11-7-2020 06:00 AM

     

    in

     

    Dear Samsung Member,


    Greetings from Samsung Customer Support!


    We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


    - Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


    For more information on battery drainage please click on the link below:-
    http://www.samsung.com/in/support/skp/faq/1101689


    If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
    Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


    Thank you for writing to Samsung.


    Warm Regards,
    Samsung Customer Support

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