‎Note 9 Volte not working after OneUI 2.5 Upgrade on Vi Network [India].

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Samarjit

Beginner Level 2

last edited

10-30-2020 03:24 PM

in

Note 9 Volte not working after OneUI 2.5 Upgrade on Vi Network. It was working fine till today morning before upgrade but after the upgrade, I don't have volte now and network is switcing to 2g while calling. My other phone is connected to Vi network also and Volte is working there.

I've tried resetting the vi sim network to factory setting but no luck. Anyone facing this problem and any solution to this ? It's urgent for me.

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Roxor6004
Active Level 3
10-30-2020 04:08 PM

in

Galaxy Note
facing the same issue
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Samarjit
Beginner Level 2
10-30-2020 04:19 PM

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Galaxy Note
then looks like Samsung has messed up the Volte functionality in this update. any way to report it to Samsung for a fix ?
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AU
Anonymous User
Beginner Level 1
10-30-2020 06:11 PM

in

Galaxy Note
here opposite 🤣🤣 in my s9 Vodafone also showing this now .... by the way how you installed that big ui interface? the proper way is to be flashed by Odin or through authorized samsung service center not simply installed
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Samarjit
Beginner Level 2
10-31-2020 02:56 AM

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Galaxy Note
I've just updated to 2.5 via OTA.
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AU
Anonymous User
Beginner Level 1
10-31-2020 03:40 AM

in

Galaxy Note
bro flash it again from service center
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Pratim001
Active Level 5
10-30-2020 06:15 PM

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Galaxy Note
Dual VOLTE working fine in my Note-9 after 2.5 update, screen shot given here
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Samarjit
Beginner Level 2
10-31-2020 02:58 AM

in

Galaxy Note
that's is strange because just before the update Volte used to work fine but it is not there after 2.5 ota. checked all the settings but it is still not there. not sure why and how to solve this.
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vinayshah
Expert Level 4
10-31-2020 08:26 AM

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Galaxy Note
Updated my Note9 via OTA, without any switch or ODIN And no problems so far.
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Samarjit
Beginner Level 2
10-31-2020 08:34 AM

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Galaxy Note
May be will try resetting the phone now, let's see if that solves the problem. not interested bti visit service center in this covid situation.
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CM
cs-member13
Expert Level 4
11-3-2020 12:52 PM

in

Galaxy Note
Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "network" issue please follow below given steps:

1. Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode:-Restart your device.
2. Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
>> Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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SR
Sabbir-Rahman33
Active Level 1
05-21-2021 03:53 PM

in

Galaxy Note
Does my phones images videos will wrapped? I mean images & videos will be deleted by this safe mode or only app will be deleted?
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title:

Note 9 Volte not working after OneUI 2.5 Upgrade on Vi Network [India].

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