title:

Note 8 wireless charger

(Post creation time:  

10-6-2017 03:49 PM

)

913 Views

M

Meher1809

Beginner Level 2

last edited

 

10-6-2017 03:49 PM

 

in

 
Hi,

I pre ordered my note 8 from amazon on 15th September and received it on 24th September. I immediately logged in to the my galaxy app with my mobile number. I still don't see any banner for wireless charger. Can someone help me with this.

TIA.
  • S

    sarinbp

    Active Level 7

    10-6-2017 04:55 PM

     

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    I ordered in 20th September. And got my note on 23rd. I got the banner after two days and placed the order for my wireless charger on 25th. But not yet shipped.

    0 likes

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    Meher1809

    Beginner Level 2

    10-6-2017 05:07 PM

     

    in

     
    Yes it will take around 30 days to ship. But I'm not even getting the banner. Did you order from amazon or samsung's site?

    0 likes

  • S

    sarinbp

    Active Level 7

    10-6-2017 05:22 PM

     

    in

     
    amazon

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    Meher1809

    Beginner Level 2

    10-6-2017 05:25 PM

     

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    Did you have to register your mobile number anywhere other than the my galaxy app to get the banner?

    0 likes

  • S

    sarinbp

    Active Level 7

    10-6-2017 05:48 PM

     

    in

     
    nope. Just ordered as usual. placed SIM in tray one. Just checked second day. I found both one time screen replacement and wireless charging option there. And I generate the code and placed order

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    Meher1809

    Beginner Level 2

    10-6-2017 05:56 PM

     

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    I didn't get either options. I guess I'll have to call customer care and find out

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  • S

    sarinbp

    Active Level 7

    10-6-2017 05:52 PM

     

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    I found this first time I check my galaxy appa96901cf-f827-4002-86f7-f02b8617937c.jpg

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  • S

    sarinbp

    Active Level 7

    10-6-2017 05:53 PM

     

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    that banner is still there in my galaxy app

    0 likes

  • A

    admin_

    Expert Level 5

    10-7-2017 09:13 AM

     

    in

     
    Thanks for being with Samsung and for sharing your concern. We would like to inform you that we have dedicated support team for Galaxy app case , so we will request you to kindly send us your concern with contact details so they will batter assist you in this regards on provided link my.galaxy@samsung.com

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  • V

    vish1993

    Beginner Level 2

    10-23-2017 03:56 PM

     

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    is the wireless charger is free on note 8

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    Meher1809

    Beginner Level 2

    10-24-2017 03:53 PM

     

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    yes it is

    0 likes

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