title:

Note 8 data restore

(Post creation time:  

02-8-2018 12:05 PM

)

252 Views

M

Manu59

Beginner Level 2

last edited

 

02-8-2018 12:05 PM

 

in

 
Not able to restore my data & apps after factory reset. It shows "Unable to connect to network. Check connection setting and try again". Though my network is OK. I can take back up but can not restore it.
    • R

      roshini96

      Active Level 8

      02-8-2018 12:52 PM

       

      in

       
      open this👉 http://bit.do/samsung-app-link-download

      0 likes

    • A

      AbhijithSB

      Active Level 9

      02-8-2018 01:06 PM

       

      in

       
      Try switching between Wi-fi and mobile data. Restoring over mobile data might be disabled.

      0 likes

    • A

      admin_

      Expert Level 5

      02-10-2018 10:51 AM

       

      in

       
      Thanks for reaching out to the Samsung support communities! We would like to inform you that kindly check restoring the data by connecting the device with the WI-FI network. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

      Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

      0 likes