title:
Note 20 ultra 5G Heating Problem
(Post creation time:
09-22-2020 04:58 PM
)
544 Views
M
MansuriSamar
Active Level 1
I was very excited before pre ordering Note 20 ultra got mobile on 28 of august. It is very awesome overall.But very very disappointing about heating .
I known that the processer is powerful hardware is powerful too..But they have cooling system in My previous samsung Note 9. In this device they to have to think about any cooling system. If there is any software issue they have to bring Update fast. Samsung has to clear heat issue. I am a samsung lover. I have never used any other brand. And this a flagship device of Samsung. I don't want to see flop this device in market. I request to concern this issue. Device is heating specially when using camera,wifi Hotspot,transferring big files....#Note20ultra #Heatingproblem
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garyo
Active Level 4
09-23-2020 07:23 AM
in
0 likes
Samsung_Support3
Moderator
09-23-2020 06:24 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support